- info@upscalesparkle.com
- Mon/Sat 9.00am to 7.00pm
Faq
Question Answers
Frequently Asked Questions
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What services does Upscale Sparkle Cleaning offer?
We provide premium residential and commercial cleaning, including: ✅ Deep Cleaning ✅ Regular Maintenance Cleaning ✅ Move-In/Move-Out Cleaning ✅ Post-Construction Cleaning ✅ Carpet & Upholstery Cleaning ✅ Office & Workspace Sanitization
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Are your cleaners trained and insured?
Absolutely! Our team undergoes rigorous training in cleaning techniques, safety protocols, and eco-friendly practices. We are fully insured for your peace of mind.
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Do you use eco-friendly cleaning products?
Yes! We prioritize non-toxic, biodegradable cleaners that are safe for kids, pets, and the environment. If you prefer specific products, we’re happy to accommodate.
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How do you determine pricing?
Pricing depends on: Home/office size Type of cleaning (standard vs. deep clean) Frequency (one-time or recurring service) We offer free estimates after assessing your space.
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Do I need to provide cleaning supplies?
No need! We bring professional-grade equipment and supplies. However, if you have special requests (e.g., specific disinfectants), let us know in advance.
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Can I schedule a same-day cleaning?
Yes, subject to availability. For guaranteed slots, we recommend booking at least 24 hours in advance.
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What’s your cancellation policy?
We require 48 hours’ notice for cancellations to avoid a fee. Last-minute cancellations (under 24 hours) may incur a charge.
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How do I get started?
Simply call, email, or book online! We’ll discuss your needs, provide a quote, and schedule your first cleaning at your convenience.